This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and shares your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and how we handle your information.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable anti-money laundering and responsible gambling standards. During transaction processing, we may also collect data related to the payment method you use — for example, partial card details or cryptocurrency wallet references — solely to complete and record those transactions accurately.

We also gather technical data as you navigate our web platform. This includes session logs, browser type, device identifiers, and IP address information. We use this data to maintain the security and stability of the platform, detect unusual activity, and ensure that the service functions correctly for you. Cookies and similar tracking technologies help us remember your preferences and keep your session secure. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how parts of the platform behave.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to fulfil their specific role are permitted to view your personal information. We do not sell your data to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways require transaction details to process your deposits and withdrawals. Identity verification services may receive the documents you submit during account verification checks. In certain circumstances, we are also required to disclose information to regulatory or law enforcement authorities when legally obliged to do so. All third parties we work with are contractually required to handle your data securely and only for the purposes we specify.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the deletion of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels available on our web platform. We will respond to verified requests within a reasonable timeframe.

Following account closure or a period of inactivity, we retain your data for as long as required by applicable law and our licensing obligations under the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). Once the mandatory retention period has passed, your data is securely deleted or anonymised.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you via the email address registered to your account or through a prominent notice on our web platform. Continued use of the platform following such notice constitutes your acknowledgement of the updated policy.